FAQ

Frequently asked questions

Answers about OneWibe accounts, streaming, MicroLearning, memberships, and support.

How do I create or access my account?

Use your email or phone number and the verification flow shown in the app, or choose Google Sign-In where available. Never share an OTP or password with anyone.

How does MicroLearning progress work?

OneWibe saves chapter, part, quiz, streak, and achievement activity to your account so you can continue learning and view your progress across supported sessions.

How do I cancel or request a refund?

Cancel through the store or payment platform where you subscribed. Google Play handles refunds for purchases made through Google Play. See our Refund Policy for details.

How do I delete my account?

Use Delete account in the app's account settings or visit our account deletion page to request deletion without reinstalling the app.

How can I contact support?

Email support@onewibe.com from your registered address and include the relevant title, chapter, transaction reference, or screenshot. Never send an OTP or password.