Delivery of OneWibe digital services

Effective 1 September 2026. OneWibe, operated by VenusCrafts Pvt. Ltd., provides digital memberships, streaming content, and MicroLearning access. No physical goods are shipped.

How access is delivered

After successful payment confirmation, eligible content or membership benefits are activated electronically in the OneWibe account used for the purchase. Confirmation may also be sent to the registered email address or phone number. Most activations are immediate, but payment verification or network delays may occasionally take up to 24 hours.

No courier delivery or shipping fee

OneWibe does not dispatch orders through a courier, postal service, or physical delivery partner. No shipping address is required and OneWibe does not charge a shipping or delivery fee for its digital services.

Delayed access

If payment was completed but access is not visible after 24 hours, contact support with the transaction reference, purchase date, amount, and registered account details. Do not make repeated payments while a transaction is being verified. If access cannot be supplied, any eligible refund will be handled under our Refund and Cancellation Policy.

Contact

VenusCrafts Pvt. Ltd., Bengaluru, Karnataka, India
Email: support@onewibe.com