MicroLearning membership refunds

Effective 1 September 2026. This policy explains cancellation and refund handling for OneWibe and MicroLearning paid memberships purchased through PhonePe, Google Play, or another displayed payment provider.

Membership cancellation

You can cancel a subscription through the store or payment platform used to purchase it. For Google Play purchases, open Google Play, go to Payments & subscriptions, select OneWibe, and cancel. Uninstalling OneWibe or deleting your account does not automatically cancel a subscription. Unless otherwise stated, access continues until the end of the paid billing period and future renewal stops.

Refund requests

For a direct OneWibe payment, submit the request within 3 days of the charge with your registered account and transaction reference. We consider requests involving a duplicate or unauthorized charge, an incorrect plan, or a verified technical failure that prevented delivery of paid access. Change-of-mind requests and partially used billing periods are normally not refundable unless required by law. Purchases billed by Google Play or another app store must be requested through that store and remain subject to its rules. This policy does not limit any mandatory consumer right.

Processing

We aim to review a complete request within 3 business days. An approved refund is initiated to the original payment method. After initiation, PhonePe, the issuing bank, UPI provider, card network, or app store may require additional time to credit it; the final timing is controlled by that provider. Promotional credits and gifts have no cash value unless expressly stated in the offer.

Contact

Email support@onewibe.com with the registered email or phone number, transaction reference, purchase date, amount, and reason. Never email your OTP, password, or complete card/bank credentials.