Terms for using OneWibe

Effective 1 September 2026. These terms form a binding agreement between you and VenusCrafts Pvt. Ltd., operator of the OneWibe website and mobile application. By accessing OneWibe or purchasing a service, you agree to these terms and our Privacy Policy. If you do not agree, do not use the service.

Eligibility and accounts

You must be legally capable of accepting these terms and meet the minimum age required in your country. You must provide accurate information, protect access to your account, and promptly notify us of unauthorized use. You are responsible for activity performed through your account.

Service and learning content

OneWibe provides streaming, discovery, community, and bite-sized learning features including books, seasons, chapters, parts, audio/video, quizzes, progress, streaks, and achievements. Content is for personal, non-commercial use and general information or education. It is not professional medical, legal, financial, or other specialist advice.

Acceptable use

You may not copy, scrape, download except through an authorized feature, redistribute, resell, reverse engineer, disrupt, or gain unauthorized access to the service. You may not upload or communicate material that is illegal, deceptive, abusive, hateful, sexually exploitative, infringing, malicious, spam, or harmful to another person. We may remove content, restrict features, suspend, or terminate accounts where reasonably necessary.

Your content and community activity

You retain ownership of content you submit. You grant OneWibe a worldwide, non-exclusive, royalty-free licence to host, reproduce, process, display, and distribute that content only as needed to operate, promote, and improve the service. You confirm you have the necessary rights to submit it. Public posts, comments, profile information, likes, and follows may be visible to others.

Memberships, billing, and cancellation

Prices, applicable taxes, billing periods, benefits, renewal terms, and the total payable amount are shown before purchase. Payments may be processed by PhonePe, Google Play, or another displayed payment provider, whose terms also apply to payment processing. You authorize the selected provider to process the transaction. Subscriptions may renew automatically unless cancelled before renewal. Cancelling normally stops future renewal while access continues through the paid period. See our Refund Policy, Return Policy, and Shipping and Delivery Policy.

Digital delivery

OneWibe currently supplies digital services and does not ship physical goods. Paid access is normally activated in the purchasing account after successful payment confirmation. You are responsible for using the correct account and maintaining a compatible device and internet connection.

Intellectual property

Except for user content, OneWibe and its licensors own the service, software, branding, design, and licensed content. These terms provide a limited, revocable, non-transferable right to use the service; they do not transfer ownership.

Availability and third-party services

Content, features, pricing, and availability may differ by device, region, or licence period. Internet access and a compatible device may be required. Third-party sign-in, payment, hosting, or links are also governed by their providers' terms. We may change, suspend, or discontinue features, but will respect applicable consumer rights.

Disclaimers and liability

To the maximum extent allowed by law, the service is provided on an "as available" basis without guarantees of uninterrupted or error-free operation. Nothing in these terms excludes rights or liability that cannot legally be excluded. Otherwise, VenusCrafts Pvt. Ltd. will not be liable for indirect, incidental, special, or consequential loss arising from use of the service. Our aggregate liability for a claim relating to a paid service will not exceed the amount you paid for that service, except where applicable law requires otherwise.

Termination and account deletion

You may stop using OneWibe at any time and request deletion through the app or our account deletion page. Deletion does not itself cancel a subscription managed by Google Play; cancel it in Google Play first to prevent future billing.

Complaints and dispute resolution

Please first contact support@onewibe.com with your registered account and relevant transaction reference. We will make a reasonable effort to investigate and resolve the concern. These terms are governed by the laws of India, subject to mandatory consumer protections. Courts having jurisdiction in Bengaluru, Karnataka will handle unresolved disputes unless applicable law requires otherwise.

Changes

We may revise these terms when our services or legal requirements change. The updated version and effective date will be posted on this page, with additional notice where required.

Contact

VenusCrafts Pvt. Ltd., Bengaluru, Karnataka, India
Email: support@onewibe.com